FAQ


OUR PRODUCTS

HOW ARE YOUR TIMEPIECES SO AFFORDABLE?

Beautiful aesthetics, luxury and quality is often overlooked in a world obsessed with expensive prices. Everyone pays for a little logo from a well known brand while the quality remains the same when they buy another watch. At WATCH DIVINE we provide astonishing design with extreme quality at an affordable price.

MY ORDER

WHAT'S MY ORDER PROCESS?

Your order is processed as soon as you make your order. Your shipping details will be sent 1-5 business days by one our employee. If you have any question send us an email at trendywatchesnew@gmail.com

THE ITEM I WANT IS OUT OF STOCK, WHAT SHOULD I DO?

Don't worry. As much as we try to have as much inventory as possible, it might happen that one of our product is out of stock. Send us an email at trendywatchesnew@gmail.com and we'll get you one as soon as we can!

HOW DO I CHANGE OR CANCEL MY ORDER?

Please let us within 24 hours of a cancellation, if not you'll have to wait until your product arrive and ship it back to us! We will make sure to respond as soon as possible at trendywatchesnew@gmail.com

WHAT IS YOUR RETURN POLICY?

You will get a full refund if the watch comes with quality issues or is broken. You are also eligible of replacing the watch within 5 days. If you have any question, send us an email at trendywatchesnew@gmail.com

I DIDN'T RECEIVE ANY EMAIL CONFIRMATION?

Please make sure the email is not in your junk and that you have waited at least 15-20 minutes. If you received nothing, send us an email at trendywatchesnew@gmail and we'll get back to you shortly.

How safe is your website?

Our online store is protected by the most up to date security firewalls to ensure all data is kept secure. We understand how important secure payment is on any online store, and our checkout process is as secure as it gets. Our site is not only McCafe Secure, but we also allow for payment’s including credit and debit card are through Pay Pal – the safest online payment system available. 

SHIPPING & DELIVERY

I received different pricing details in my shipment?

This situation may happen if you live outside of the United States. When shipping to customers outside of the United States we are often required to include customs costs and/or a shipment invoice in your package. The pricing details vary depending on where you live!

BUSINESS INQUIRY

I'M A FASHION BLOGGER, HOW CAN WE WORK TOGETHER?

If you have following on Instagram, Facebook or a great blog, please be sure to send us an email at trendywatchesnew@gmail.com.

How can I be promoted on your Instagram?

Take a picture with one of our watch and post it and tagging us at @watch_divine  to get a chance to be picked for our weekly customer post!